Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.

Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KTRR-BZVLYX

FACILITY NAME
Montgomery House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081105
FACILITY ADDRESS
227 Montgomery St
FACILITY PHONE
(604) 936-3171
CITY
Coquitlam
POSTAL CODE
V3K 5E7
MANAGER
Kelly Ternes

INSPECTION DATE
April 07, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.33
ARRIVAL
10:20 AM
DEPARTURE
02:40 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Hygiene and Communicable Disease Control
· Physical Facility
· Medication
· Staffing
· Nutrition and Food Services
· Policies and Procedures
· Programming
· Care and Supervision
· Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at :http://www.gov.bc.ca/residentialcarefacility
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Upon inspection of rooms and common areas, the following was observed:
- Approximately 50% of the freezer door in the lower suite has rust covering the surface.
- The downstairs pantry/closet has an exposed electrical outlet box on the wall.
- The upstairs main bathroom has 5 cracked floor tiles, melamine peeling off the side of a cabinet door, and rust covering approximately 50% of the bathtub grab bars.
- The upstairs ensuite bathroom floor has a tear of approximately 4 in. by 2 in. in the linoleum, exposing the subfloor. There is discoloured linoleum approximately 6 to 8 inches around the perimeter of the toilet base.
- REPEAT CONTRAVENTION: The kitchen oven’s bottom compartment door is broken, the kitchen cabinet drawers have paint peeling off, and the countertops have 3 circular patches approximately 12 inches in diameter where the surface has worn away. Management informed the LO that the range and new kitchen cabinets and cupboards were not replaced by BC Housing as scheduled in January 2020 and the facility has not been provided with a new date for the repairs. Ensure an anticipated date for the kitchen repairs are provided by the correction date below.
Corrective Action(s): Ensure all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: April 23, 2021

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31760 - RCR s.35(1)(c) - A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials.
Observation (CORRECTED DURING INSPECTION): A cleaning agent was stored in an unlocked cupboard in an area accessible by persons in care.
Corrective Action(s): Corrected at time of inspection.
Date to be Corrected: Corrected at time of inspection.

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31860 - RCR s.69(3)(a) - A licensee must ensure that (a) all medications in the community care facility are safely and securely stored.
Observation (CORRECTED DURING INSPECTION): One topical medication was stored with oral medication. A second topical medication was missing a portion of the pharmacy label which displayed the PIC name. The mixing of medications between storage locations and the requirement to ensure labelling of topical medications were items identified by the pharmacist during the previous pharmacy inspection, which occurred October 14, 2020.
Corrective Action(s): Corrected at time of inspection.
Date to be Corrected: Corrected at time of inspection.

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation (CORRECTED DURING INSPECTION): Medication Administration Records (MAR) had not been updated for the current month in PIC medication binders and did not include a medication presently in use by a PIC.
Corrective Action(s): Corrected at time of inspection.
Date to be Corrected: Corrected at time of inspection.

CARE AND/OR SUPERVISION: 34750 - RCR s.81(4)(b)(i) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (i) if there is a substantial change in the circumstances of the person in care.
Observation: 1 of 2 PIC files reviewed had not been updated to include substantial changes to a PIC’s recreation and leisure care plan that reflect current daytime activities.
Corrective Action(s): Ensure recreation and leisure plans are reviewed and revised due to the current circumstances.
Date to be Corrected: April 23, 2021

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: Upon inspection of all food storage areas, the following was observed:
-The downstairs pantry/closet had 2 opened dry goods items that were not sealed and had 2 opened dry goods items that were not labelled with a date of expiration.
- The freezer in the garage had an open bag of bread. (Corrected at time of inspection)
- The upstairs freezer had 1 item that was not dated and 1 item that was not sealed. (Corrected at time of inspection)
- The upstairs fridge had 1 expired condiment (corrected) and a large pot that was not labelled with contents or a date.
- The office pantry/closet had 1 item not labelled and 1 item that was not sealed, labelled, and dated. (Corrected at time of inspection)
Corrective Action(s): Ensure all food is safely stored.
Date to be Corrected: April 23, 2021


Comments

Community Care Facilities Licensing (CCFL) would like to thank staff and management for their time and assistance in completing this routine inspection.
As the Policies and Procedures are used by the licensee throughout their facilities and were reviewed last month at two sister facilities, this routine inspection focussed on the facility's Emergency Policy and Procedure and Fire Safety Plan.
Upon review of the rotational menus and corresponding menu audits, it was observed that the lunch meal each Wednesday was indicated to be lunch out. It is recommended that the menus reflect the food group items and serving amounts as noted on the audits.
In order to minimize time spent on site due to the COVID-19 pandemic, this report was reviewed with facility management via phone conference and a copy emailed to management.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Apr 23, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.