| Waverly Seniors Village - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | September 29, 2020 |
| Reason for Investigation | - Physical facility, equipment & furnishings - Care and supervision |
| Report of Findings |
|---|
| On June 20,2020, Licensing received a complaint alleging concerns regarding care and supervision . The allegations included the following details: - A person in care sustained injuries while in care. - Concerns were expressed about the supervision of a person in care. - The facility did not properly assess the PIC and failed to notify the representative and medical professionals in a timely manner. All areas of the complaint were fully investigated. Evidence was received and reviewed from records, policies and procedures, inspection, interviews, and emails. The following contraventions were determined: - Residential Care Regulation (RCR) 76(1) Notification of illness or injury - RCR 81(4)(b)(i) Care plan needed if more than 30 day stay - RCR 82 Implementation of Care plans |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 34750 - RCR s.81(4)(b)(i) | A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (i) if there is a substantial change in the circumstances of the person in care. Observation: Licensing determined that a care plan was not updated as required. Corrective action: A corrective action plan is required. |
| 34780 - RCR s.82 | A licensee must ensure that the care and supervision of a person in care is consistent with the terms and conditions of the person in care's care plan. Observation: Licensing determined that a care plan was was not followed. Corrective action: A corrective action plan is required. |
| 39060 - RCR s.76(1) | If a person in care becomes ill or is injured while under the care or supervision of a licensee, the licensee must immediately notify the parent or representative, or contact person, of the person in care. Observation: Licensing determined that the representative was not immediately notified after a person in care was injured. Corrective action: A corrective action plan to be submitted. |
| Actions Required by Licensee/Operator | |
|---|---|
| - Corrective action plan to be developed and submitted. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on September 29, 2020. |
