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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CJOS-BXPLPL

FACILITY NAME
Baillie House
SERVICE TYPES
401 Long Term Care (Hospital Act)
FACILITY LICENSE #
LBAA-962KWT
FACILITY ADDRESS
11762 Laity St
FACILITY PHONE
(604) 476-7888
CITY
Maple Ridge
POSTAL CODE
V2X 7G5
MANAGER
Jason Faulkner and Bella Elphick

INSPECTION DATE
January 26, 2021
ADDITIONAL INSP. DATE (multi-day)
January 27, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
9
ARRIVAL
09:30 AM
DEPARTURE
03:00 PM
ARRIVAL
10:30 AM
DEPARTURE
01:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Hygiene and Communicable Disease Control
· Physical Facility
· Medication
· Staffing
· Nutrition and Food Services
· Policies and Procedures
· Programming
· Care and Supervision
· Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at :http://www.gov.bc.ca/residentialcarefacility
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31850 - RCR s.62(4) - A licensee who provides a type of care described as Long Term Care must display in a prominent place in each dining area the menu for each weekly period.
Observation: It was observed in all dining rooms that the weekly menus are not posted. It was noted that of late, the meal delivery system has changed to tray service in place of serving meals from the servery however the requirement to post menus remains the same.
Corrective Action(s): Ensure the menus are posted in each dining area.
Date to be Corrected: February 5, 2021

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: Review of the medication and administration record (MAR) found there to be several instances where the medication appeared to have been administered, however the staff failed to initial as required. Also observed were several instances where PRN medication was administered, however its effectiveness was not documented.
Corrective Action(s): Please ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: February 5, 2021

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Upon inspection of the record of care sheets, it was observed that all sheets were missing entries. Of concern is the record of care sheets should represent an accurate account of care being provided to the persons in care..
Corrective Action(s): Ensure that policies are implemented by employees, specifically related to documentation of care provided.
Date to be Corrected: February 5, 2021


Comments

It was noted that the annual performance evaluations required for all staff have not been conducted as scheduled. It should further be noted that this inspection took place during a pandemic and all facility staff are working diligently to ensure prevention measures are in place. This LO was assured that all practice and conduct concerns that may arise are dealt with in that point in time with staff and that the performance evaluation schedule will be resuming.

This report was completed off-site to ensure best infection control practices were implemented however, the contraventions identified were reviewed at the time of the inspection with facility leadership.

Thank to all the staff who assisted in the completion of this inspection.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Feb 05, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.