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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
CRAU-C2QPM2

FACILITY NAME
Langley Lodge
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
0982356
FACILITY ADDRESS
5451 204th St
FACILITY PHONE
(604) 530-2305
CITY
Langley
POSTAL CODE
V3A 5M9
MANAGER
Debra Hauptman

INSPECTION DATE
May 04, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
7
ARRIVAL
09:30 AM
DEPARTURE
03:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
124

Introduction

This is a unscheduled routine inspection to assess compliance with the Community Care and Assisted Living Act (C.C.A.L.A.), the Residential Care Regulation (R.C.R.) and the relevant Director of Licensing Standards of Practice (D.L.S.P.). Evidence for this report was based on the Licensing Officer's observations, review of the facility records, and information provided by the facility staff at the time of the inspection.

The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed and a copy is provided. The risk assessment includes non-compliance identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.

Visit the Community Care Facilities Licensing website at https://www.fraserhealth.ca/health-topics-a-to-z/long-term-care-licensing#.XUHwhWyos2z for:

- Additional resources, and
- Links to the legislation (C.C.A.L.A. and R.C.R.).

Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32020 - RCR s.37(1)(b) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (b) character references in respect of the person.
Observation: Staff file systems were reviewed and indicated a staff file did not have references noted.
Corrective Action(s): Please ensure staff files have references noted where required.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: A review of one of the medication rooms indicated that several entries on the back of the narcotic medication was not initialed for by staff (two initials per entry are required). The specifics were discussed with the Management who will follow-up.
Corrective Action(s): Please ensure all staff comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: Please provide a written response by the timeline noted in this report.

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: In discussion with Management, the writer was advised that fire drills are to be completed on a monthly basis. In review of the fire drills binder, the writer was not able to see a fire drill for the following months, for example:

*January 2020, April 2020, May 2020, June 2020, July 2020, August 2020, September 2020 or December 2020
*February, and March 2021
Corrective Action(s): A discussion took place with Management and a recommendation to contact the Fire Department as to how often fire drills should be completed.
Date to be Corrected: Please ensure all staff are implementing policies and procedures.

CARE AND/OR SUPERVISION: 34660 - RCR s.81(3)(d) - A care plan must include all of the following: (d) a recreation and leisure plan.
Observation: A recreation care plan was not in-place as discussed with Management.
Corrective Action(s): Please ensure all persons in care have a recreation care plan in-place.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: There is a weight not documented as discussed with Management.
Corrective Action(s): Please ensure weights are documented monthly.
Date to be Corrected: Please provide a written response to this item by the timeline noted in this report.


Comments

Policies and Procedures:
*The writer reiterated that the policies and procedures required by the Residential Care Regulation as per section 85 need to be reviewed and/or revised once a year, and there should be a process for the remaining policies and procedures. Management is in the process of reviewing and/or revising the policies and procedures currently.
Staff files:
*Management is in the process of ensuring relevant staff file documentation is present on-site. The writer went over what should be noted on staff files. Please keep the writer updated on this when it is completed.
Medication Safety & Advisory Committee:
*Discussion took place with Management around having the review of the medication policies and procedures as a standing agenda item during the Medication Safety & Advisory Committee meetings.
Care plans:
*A review of 10 care plans and the care planning system (chart system and computerized system) indicated the fall risk assessment outcome for a person in care was noted differently in the actual fall risk assessment verus the falls care plan. Please look into this to ensure this is correctly reflected and please let the writer know the outcome as part of your response to this routine inspection report.
Physical Plant:
*The facility has designated maintenance staff that ensure on-going maintenance takes place. For example, one wall on floor 6 in the lounge (by the stairwell exit 3) has a few chips in the wall near a window. Management advised the writer that the maintenance staff will be made aware, and a plan formulated to ensure all floors are reviewed, and to address any items that need to be.
Thank you to all the staff of Langley Lodge that took time to complete this routine inspection.
Due to the Covid-19 pandemic, the findings were reviewed and discussed with the Director of Care at the time of the inspection. This inspection report, and risk assessment was written off-site and then emailed on May 5, 2021 to the Manager for review and to finalize the report and risk assessment once they were in agreement to the wording. As a result of the pandemic, signature for the Manager is not included. If there are further questions related to this routine inspection, please contact your Licensing Officer.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
May 14, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.