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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KBOI-B9JNJG

FACILITY NAME
Carson House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
3203593
FACILITY ADDRESS
5155 Carson St
FACILITY PHONE
(604) 435-8904
CITY
Burnaby
POSTAL CODE
V5J 2Z1
MANAGER
Kevin MacGillivary

INSPECTION DATE
February 08, 2019
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3
ARRIVAL
10:30 AM
DEPARTURE
01:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: Criminal record checks for 4 staff members were expired in December 2018. Prior to the drop off of the report on Feb 13th the site manager confirmed that the new CRC's had been received.
Corrective Action(s): Ensure that a process is in place so that CRC's are never expired.
Date to be Corrected: April 15, 2019

STAFFING: 32110 - RCR s.40(1)(b) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (b) demonstrates the competence required for the duties to which the employee is assigned.
Observation: As identified at a recent investigation, all staff evaluations have not been completed within one year as outlined in BACI policy. The site has had a change in manager since Nov 2018 that is new to the site and the previous manager did not have a chance to complete the evals before he left.
Corrective Action(s): Ensure that all evaluations are completed annually as outlined in BACI policy
Date to be Corrected: August 15, 2019

POLICIES AND PROCEDURES: 33150 - RCR s.68(3(b)(ii) - The medication safety and advisory committee must establish and review as required (b) policies and procedures in respect of (ii) the immediate response to and reporting of medication errors and adverse reactions to medications.
Observation: The site manager confirmed that the MSAC did not meet in 2018, so there were no meeting minutes to review.
Corrective Action(s): Ensure that the MSAC meets as required, and reviews all of the items outlined in RCR section 68
Date to be Corrected: April 15, 2019

RECORDS AND REPORTING: 39470 - RCR s.87(c) - A licensee must keep a record of the following matters respecting food services: (c) the results of monitoring, by the licensee, of food services and nutrition care.
Observation: A review of the menus found that no menu audit has been completed for the current fall/winter menu. Review of one week of the menu found that it does appear to meet the serving requirements.
Corrective Action(s): Ensure that each week of the menu being used has been audited to ensure compliance with the serving requirements of the Canada Food Guide.
Date to be Corrected: Current CRC's corrected on inspection. Please outline a plan to ensure that CRC's do not expire.


Comments

Based on PIC food preferences, the site will be creating a new spring/summer menu and will be updating the current fall/winter menu. A menu audit will be completed with the changes and new menu. The current substitution list appears to be substituted with appropriate food choices, but is used frequently (typically once per week or more) and is difficult to audit as it does not include what meal it was substituted for. The site manager was shown the meals and more menu audit as a potential alternative tool for a substitution list.

The walls in one bedroom had several drywall patches, painting is scheduled to be completed once the PIC moves out this month.

It was noted that emergency food supplies appear to be adequate, but would be difficult to move in an emergency as they are stored in a cabinet without bags.

Thank you to the manager and team at Carson House for their assistance with the inspection today.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 08, 2019

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Click here for a description of each "Category" of violation displayed.