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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AROE-BC8S8H

FACILITY NAME
The Waterford
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
0983055
FACILITY ADDRESS
1345 56th St
FACILITY PHONE
(604) 943-5954
CITY
Delta
POSTAL CODE
V4L 2P9
MANAGER
Lara Fares

INSPECTION DATE
May 16, 2019
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.25
ARRIVAL
10:30 AM
DEPARTURE
02:45 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)



Contraventions
Previous Inspection - Not Applicable
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: Review of Catalyst medication system noted that in 2 out of 2 instances the medication was administered at a later time than scheduled or refused and no documentation was completed.
Corrective Action(s): ensure all documentation related to medication administration is completed as per the MSAC policies and procedures
Date to be Corrected: May 30, 2019

CARE AND/OR SUPERVISION: 34760 - RCR s.81(4)(b)(ii) - A licensee must ensure that (b) each care plan is reviewed and, if necessary, modified (ii) if there is no substantial change in the circumstances of the person in care, at least once each year to ensure it continues to meet the needs and preferences, and is compatible with the abilities, of the person in care who is the subject of the care plan.
Observation:
Review of the ADL's posted in 6 rooms showed that although the care plans had been updated in the person in cares chart it had not been updated on the room ADL's
Corrective Action(s): Ensure care plans are reviewed and updated on all documentation used to support PIC's
Date to be Corrected: May 30 ,2019

CARE AND/OR SUPERVISION: 34900 - RCR s.83(5)(a) - If a person in care refuses or is unable to be weighed, the licensee must (a) record in the nutrition plan of the person in care the reason why the person in care was not weighed.
Observation: Review of the monthly weight charting showed that in the month of April 6 weights were not documented. Through discussion with the DOC it was explained that the scale had been damaged and weights were not able to be done.
Corrective Action(s): Ensure that the reason for weights not being completed is documented
Date to be Corrected: May 30, 2019

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Review of 4 PIC's files showed that 1 out of 4 was missing the immunization record form and 3 of 4 were missing some of the immunization record information
Corrective Action(s): ensure all persons comply with the immunization control programs
Date to be Corrected: May 30, 2019

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: During inspection it was noted that the fridge and freezer in the servery did not have temperature documentation. through discussion with staff and manager it was determined that the sensor is damaged and staff had not been taking manual temperature readings
Corrective Action(s): ensure fridge and freezer temperatures are taken daily and documented
Date to be Corrected: May 23, 2019


Comments

Thank you to the Staff and management of The Waterford for their support and participation in the routine inspection of the facility. The staff are knowledgeable and have a very positive approach to supporting the persons in care.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
May 30, 2019

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.