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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KTRR-C3MV9C

FACILITY NAME
Decaire House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081056
FACILITY ADDRESS
498 Decaire St
FACILITY PHONE
(604) 939-6106
CITY
Coquitlam
POSTAL CODE
V3K 5A3
MANAGER
Jessica Player

INSPECTION DATE
June 03, 2021
ADDITIONAL INSP. DATE (multi-day)
June 07, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
6
ARRIVAL
11:10 AM
DEPARTURE
02:10 PM
ARRIVAL
10:30 AM
DEPARTURE
12:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Hygiene and Communicable Disease Control
· Physical Facility
· Medication
· Staffing
· Nutrition and Food Services
· Policies and Procedures
· Programming
· Care and Supervision
· Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at :http://www.gov.bc.ca/residentialcarefacility
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31760 - RCR s.35(1)(c) - A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials.
Observation: The chemical/cleaning supply cupboard in the laundry room did not have a lock. The laundry room area can be accessed by persons in care.
Corrective Action(s): Ensure cleaning agents, chemicals, and hazardous materials are stored in a safe and secure area.
Date to be Corrected: June 11, 2021

STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: 6 employee file records were reviewed. The criminal record check for 1 of 6 employees was expired and results of a new criminal record check have not been submitted.
Corrective Action(s): Ensure a record of valid criminal record checks obtained through the Ministry for Public Safety & Solicitor General are on file
for employees prior to expiry and that criminal record checks are completed prior to commencing employment.
Date to be Corrected: June 23, 2021

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: 6 employee files were reviewed. 3 of 6 staff had not had a performance appraisal completed in over 1 year, with date of last appraisal recorded as September 2013, May 2015, and January 2020. Licensee policy stated that performance reviews are to occur annually.
Corrective Action(s): Ensure the performance of each employee is reviewed annually, as per facility policy, to ensure that employees continue to
meet regulatory requirements and to ensure competence for assigned duties.
Date to be Corrected: June 23, 2021

MEDICATION: 36170 - RCR s.72(b) - A licensee must ensure that a person in care's medication is returned to the dispensing pharmacy if (b) the expiry date on the medication has passed.
Observation: 1 expired inhaler medication was stored with current medications.
Corrective Action(s): Ensure expired medications are returned to the pharmacy.
Date to be Corrected: Corrected at time of inspection.

RECORDS AND REPORTING: 39090 - RCR s.77(2)(c) - Subject to subsection (3), if a person in care is involved in a reportable incident, the licensee must immediately notify (c) a medical health officer, in the form and in the manner required by the medical health officer.
Observation: Upon review of internal incident report records, it was observed that an incident that occurred April 16, 2021 had not been reported to CCFL.
Corrective Action(s): Ensure that reportable incidents involving a person in care are reported immediately in the form and manner required.
Date to be Corrected: June 23, 2021


Comments

Community Care Facilities Licensing (CCFL) would like to thank staff and management for their time and assistance in completing this routine inspection.
One person in care (PIC) is on a weekly pay program, whereby the PICs cash on hand is disbursed to the PIC for personal use. The amounts dispersed are recorded in the PIC's ledger. The LO and staff discussed the addition of a second means of tracking and documenting the disbursement of this person's funds.
Upon inspection of the physical facility, the chest freezer was observed to have a 2 cm build-up of frost along the top portion of the sides. Additionally, some re-packaged food items in the chest freezer and fridge freezer had not been labelled with a date of expiry or date of storage. It is suggested that re-packaged items be labelled so as to identify the contents and a date of expiry or re-packaging. Additionally, the tag noting the date of last inspection of fire safety equipment appeared to have fallen off a the fire extinguisher located outside of the tub room. Staff stated they would contact the fire safety company for a replacement label/tag.
A COVID-19 screening was completed at the facility prior to commencing the inspection. Additionally, a COVID-19 Prevention Checklist was completed and a blank copy was provided to the facility as a resource tool.
The second day of the inspection took place at the licensee's head office, during which time staff records were reviewed.
In order to minimize time spent on site due to the COVID-19 pandemic, this report was reviewed with facility management via phone conference and a copy emailed to management.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Jun 23, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.