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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JMEA-CEBRSR

FACILITY NAME
Lakeshore Care Centre
SERVICE TYPES
401 Long Term Care (Hospital Act)
FACILITY LICENSE #
LBAA-95YTUM
FACILITY ADDRESS
657 Gatensbury St
FACILITY PHONE
(604) 939-9277
CITY
Coquitlam
POSTAL CODE
V3J 5G9
MANAGER
Diana Ivette Sanchez Gonzalez

INSPECTION DATE
May 11, 2022
ADDITIONAL INSP. DATE (multi-day)
May 13, 2022
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
10.5
ARRIVAL
09:00 AM
DEPARTURE
02:15 PM
ARRIVAL
11:00 AM
DEPARTURE
02:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
53

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing
· Physical Facility
· Staffing
· Polices & Procedures
· Care & Supervision
· Hygiene and Communicable Disease Control
· Medication
· Nutrition and Food Services
· Program
· Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at https://www.fraserhealth.ca/residentialcare for:
· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: The dining room wall located on the East wing had a paint chip measuring approximately 2-3 inches in length caused by dining room chairs.
Corrective Action(s): Ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: June 11, 2022

STAFFING: 32270 - RCR s.44(2) - A licensee who accommodates 50 or more persons in care in a community care facility must have, to supervise the preparation and delivery of food, a food services manager who is (a) a nutrition manager with membership in the Canadian Society of Nutrition Management, (b) a person who is eligible to be a member of the Canadian Society of Nutrition Management, or (c) a dietitian.
Observation: Review of staff files determined the staff supervising the preparation and delivery of food does not have membership with the Canadian Society of Nutrition Management.
Corrective Action(s): A licensee who accommodates 50 or more persons in care in a community care facility must have, to supervise the preparation and delivery of food, a food services manager who is (a) a nutrition manager with membership in the Canadian Society of Nutrition Management, (b) a person who is eligible to be a member of the Canadian Society of Nutrition Management, or (c) a dietitian.
Date to be Corrected: June 11, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: A review of the narcotic drug count had inconsistencies whereby, the second nurse signature was not was documented as per facility policy.
Corrective Action(s): Ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: June 11, 2022

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: A review of 2 of 10 persons in care admission records found the following:
- Incomplete immunization and tuberculosis screening records.
- No evidence of immunization status or tuberculosis records. This is a repeat contravention.
Corrective Action(s): Ensure that all persons in care comply with the Province's immunization and tuberculosis control programs.
Date to be Corrected: June 11, 2022

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: An inspection of the kitchen found the following:
- The refrigerator and freezer located in the main kitchen found that temperatures were recorded once daily and not twice daily as required.
- Ice cream was found in the freezer located on the North wing without any dates or labels.
Corrective Action(s): Ensure that all food is safely prepared, stored, served and handled.
Date to be Corrected: June 11, 2022

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection 83(5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: Review of 2 of 10 PIC's weight charts determined that weights have not been captured for the month of April and there was no documentation provided to explain why the weight was missing.
Corrective Action(s): Ensure that each person in care is weighed at least once a month or provide a reason as to why the weight could not be obtained.
Date to be Corrected: June 11, 2022


Comments

I would like to thank the team at Lakeshore Care Centre for their time and assistance in the completing this inspection.
Please submit a written response by June 11, 2022 indicating the corrective action taken and/or timeline and plan for compliance with the legislative requirements.
If you have any questions related to this report please feel free to contact me.
Due to infection control practices in place related to COVID-19 prevention, this report was written off-site and is therefore unsigned. The report was reviewed with facility leadership and an email copy was provided.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Jun 11, 2022

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.