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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
AKUR-BJZQN8

FACILITY NAME
Como Lake House
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081662
FACILITY ADDRESS
1433 Como Lake Ave
FACILITY PHONE
(604) 931-3272
CITY
Coquitlam
POSTAL CODE
V3J 3P5
MANAGER
Wendy Shim

INSPECTION DATE
December 03, 2019
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3.5
ARRIVAL
01:00 PM
DEPARTURE
03:30 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:
· Licensing · Hygiene and Communicable Disease Control
· Physical Facility · Medication
· Staffing · Nutrition and Food Services
· Policies and Procedures · Program
· Care and Supervision · Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.

Visit the CCFL website at w ww.fraserhealth.ca/residentialcare for:
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection - Contraventions observed on FIR # have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Upon inspection of the physical facility, it was noted:
1. that the dining room and one PIC’s (Persons in Care) bedroom baseboard heat cover has fallen off exposing the hot heating pipes.
2. One PIC’s bedroom walls have circular patches of discoloured paint and paint chipped/peeled off the wall.
3. One PIC's bedroom windows have significant condensation evident with moisture and water droplets appearing on the
inside of the windows which looks moldy.
4. One PIC’s bedroom window and the kitchen window doesn’t close properly allowing wind drafts to penetrate through
the corners and sides.
The Manager mentioned during inspection that BC Housing had planned to repair/replace the noted items this year but it has not happened until the day of inspection.
Corrective Action(s): Ensure all person's in care (PIC) common areas and PICs’ bedrooms are maintained in a good state of repair. If there is a delay in the repairs/replacement beyond January 2020, the manager is to inform the LO and propose a new date.
Date to be Corrected: January 31st, 2020

POLICIES AND PROCEDURES: 33180 - RCR s.74(1)(b)(ii) - Subject to subsection (2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (ii) the medical practitioner or nurse practitioner responsible for the health of the person in care.
Observation: Review of 2 Persons in Care (PICs) files online found that the restraint documents are signed by the Occupational Therapist and family representative.
Corrective Action(s): Ensure that PIC’s with a need for on-going restraint must have the agreement signed by the medical practitioner or nurse practitioner responsible for the health of the person in care.
Date to be Corrected: January 31, 2020

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: Staff did not document fridge and freezer temperature in the log, twice last month and no record was made available to LO for this month.
Corrective Action(s): Please ensure that employees follow and implement the policies and procedures of the facility. Corrected by the time of report presentation.
Date to be Corrected: December 4, 2019


Comments

The Licensing Officer (LO) would like to thank the Manager and staff for their time and assistance in completing this routine inspection. The manager has been requested to submit detailed plans to CCFL for approval before commencing any renovation works.
This report was reviewed and discussed with manager. A copy of this report was left at the facility.
Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
Jan 31, 2020

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.