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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
MMON-CC4TRT

FACILITY NAME
Valleyhaven
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
ROLE-7STPTQ
FACILITY ADDRESS
45450 Menholm Rd
FACILITY PHONE
(604) 792-0037
CITY
Chilliwack
POSTAL CODE
V2P 1M2
MANAGER
Bonny Janzen

INSPECTION DATE
February 28, 2022
ADDITIONAL INSP. DATE (multi-day)
March 01, 2022
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
7
ARRIVAL
10:30 AM
DEPARTURE
03:30 PM
ARRIVAL
09:00 AM
DEPARTURE
11:00 AM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was completed to assess compliance with the Community Care and Assisted Living Act (CCALA) and the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections include the following: Licensing, Physical Facility, Staffing, Policies and Procedures, Care and Supervision, Hygiene and Communicable Disease Control, Medication, Nutrition and Food Services, Program, Records & Reporting.

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31760 - RCR s.35(1)(c) - A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials.
Observation (CORRECTED DURING INSPECTION): In one servery area, within an unlocked cupboard accessible by persons in care, there were a pair of scissors and person in care's electric shaver found. There was also an unlocked drawer that is usually to be kept locked, as per staff.
In another servery, a cupboard which keeps cleaning chemicals had a broken lock, making the contents accessible to persons in care. In one medication area within the resident lounge, there was an unlocked cupboard with three pairs of scissors, a sewing kit with needles and a plastic box with packaged syringes inside.
Corrective Action(s): Ensure all cleaning agents, and other hazardous materials are kept secure and safe, and inaccessable to persons in care.
Date to be Corrected: February 28, 2022

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: Eight staff files were reviewed and three of the staff files did not have evidence of a performance appraisal within the facility's policy timelines.
Corrective Action(s): Ensure all staff's performance are assessed on a regular basis.
Date to be Corrected: March 16, 2022

POLICIES AND PROCEDURES: 33180 - RCR s.74(1)(b)(ii) - Subject to subsection 74(2), a licensee may restrain a person in care (b) if there is agreement to the use of a restraint given in writing by both (ii) the medical practitioner or nurse practitioner responsible for the health of the person in care.
Observation (CORRECTED DURING INSPECTION): Six person in care's charts were reviewed and there was no evidence of current restraint agreements from their medical practitioner in two person in care's charts.
Corrective Action(s): Ensure all persons in care who require a restraint have a written agreement to use the restraint from the medical practitioner or nurse practitioner.
Date to be Corrected: February 28, 2022

CARE AND/OR SUPERVISION: 34180 - RCR s.54(3)(a) - A licensee must (a) encourage persons in care to be examined by a dental health care professional at least once every year.
Observation: Six person in care's charts were reviewed and in five of the six charts, there was no evidence of the licensee having encouraged the person in care to be examined by a dental health care professional on an annual basis, at least.
Corrective Action(s): Ensure all persons in care are encouraged to be examined, at least annually, by a dental health care professional.
Date to be Corrected: March 16, 2022

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation (CORRECTED DURING INSPECTION): After a review of six person in care charts, two person in care's charts had incomplete immunization screening forms present.
Corrective Action(s): Ensure all persons in care have completed screening forms as part of the Province's immunization and tuberculosis control programs.
Date to be Corrected: February 28, 2022

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation (CORRECTED DURING INSPECTION): In each servery throughout the facility, there were containers of food that were not the original packaging, with no label attached.
Corrective Action(s): Ensure all food items which are removed from their original packaging are labelled appropriately.
Date to be Corrected: February 28, 2022


Comments

Please submit a written response by March 16, 2022 indicating the corrective action taken and/or timeline and plan for compliance with legislative requirements.
This inspection report was not signed by management as it was reviewed with management over the telephone and sent via email.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 16, 2022

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.