| Waverly Seniors Village - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | May 17, 2023 |
| Reason for Investigation | - Staffing - Policies and procedures - Medication |
| Report of Findings |
|---|
| On September 22, 2022, Licensing received a complaint alleging concerns regarding staffing and medication. The following information was provided: - the facility is operating without being fully staffed - certain medication are not being double signed as required All areas of the complaint was fully investigated. Evidence was obtained from the Licensee and reviewed. The following contravention was determined: Residential Care Regulation s. 68(4) - Medications |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 32320 - RCR s.68(4) | A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee. Observation: Licensing determined that not all employees were complying with MSAC policies and procedures. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
