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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KTRR-C2PL6E

FACILITY NAME
Thornton
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
TDAH-82LV3P
FACILITY ADDRESS
11960 249A St
FACILITY PHONE
(604) 463-5188
CITY
Maple Ridge
POSTAL CODE
V4R 2E3
MANAGER
Robert Hicks

INSPECTION DATE
May 03, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4
ARRIVAL
10:45 AM
DEPARTURE
02:45 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DLSOP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing
· Hygiene and Communicable Disease Control
· Physical Facility
· Medication
· Staffing
· Nutrition and Food Services
· Policies and Procedures
· Programming
· Care and Supervision
· Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at :http://www.gov.bc.ca/residentialcarefacility
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31100 - RCR s.17 - A licensee must ensure that water accessible to a person in care, from any source, is not heated to more than 49° Celsius.
Observation (CORRECTED DURING INSPECTION): The hot water was measured to be 59.5°C in the upstairs main bathroom, 60.5°C in the tub located in a person in care's bathroom, and 59.5°C at a common sink located on the lower floor. Management lowered the temperature and will have the regulator adjusted so as to maintain it at or below 49.0°C.
Corrective Action(s): Corrected at time of inspection.
Date to be Corrected: Corrected at time of inspection.

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: Upon inspection of rooms and common areas, the following was observed:
- Minor paint scuffs and one elongated scrape to the drywall and measuring approximately 2cm x 3.5cm were located on the downstairs bathroom wall behind the sink.
- An patch of wall from a previous wall repair approximately 20cm x 45cm and located behind a large chair in the front room required painting.
- Baseboards in a person in care's bedroom were pulling away from the wall and the bedroom walls had putty marks that required paint.
Corrective Action(s): Ensure all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: May 24, 2021

STAFFING: 32310 - RCR s.51(3) - A licensee must ensure that each employee is trained in the implementation of the plans described in subsection (1), including in the use of any equipment noted in the plan.
Observation: A fire drill was not conducted for the month of April 2021. The licensee's policy on emergency planning, including fire safety, states that fire drills are to be conducted monthly.
Corrective Action(s): Ensure fire drills are conducted on a monthly basis to ensure that each employee is trained in the implementation of the fire safety plan, as per licensee policy.
Date to be Corrected: May 24, 2021

CARE AND/OR SUPERVISION: 34570 - RCR s.75(3)(b) - If a restraint is used under section 74(1)(b) and the use of the restraint continues either continuously or intermittently for more than 24 hours, a licensee must (b) as part of the reassessment, consult, to the extent reasonably practical, with the persons who agreed to the use of the restraint.
Observation: A person in care's medical practitioner was not consulted during the annual reassessment for the use of restraint(s) included in the PICs behaviour safety plan.
Corrective Action(s): Ensure reassessment of the use of a continuous or intermittent restraint includes consultation with the persons who agreed to the use of the restraint and that consultation is documented.
Date to be Corrected: May 24, 2021

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: Upon review of food storage areas, the following was observed:
- The chest freezer contained 2 items that had not been labelled and dated.
- 5 dry goods items in the kitchen had not been labelled to identify the contents or the date of expiry.
- The freezer in the kitchen contained a bag of individually packaged items that had not been labelled to identify the contents or the date of storage.
Corrective Action(s): Ensure all food items are safely stored.
Date to be Corrected: May 24, 2021

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: 4 of 4 PIC files were reviewed and it was observed that the weight of 1 PIC had not been recorded for January 2021.
Corrective Action(s): Ensure that each person in care is weighed at least once each month.
Date to be Corrected: May 24, 2021


Comments

Community Care Facilities Licensing (CCFL) would like to thank staff and management for their time and assistance in completing this routine inspection.
It was noted that the annual performance evaluations required for all staff have not been conducted as scheduled. It should be further noted that this inspection took place during a pandemic and facility staff are working to ensure prevention measures are in place. The facility and licensee are in the process of completing all required performance evaluations.
A COVID-19 screening was completed at the facility prior to commencing the inspection. Additionally, a COVID-19 Prevention Checklist was completed and a blank copy was provided to the facility as a resource tool.
In order to minimize time spent on site due to the COVID-19 pandemic, this report was reviewed with facility management via phone conference and a copy emailed to management.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
May 24, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.