Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.

Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JBAY-BYZPLY

FACILITY NAME
Fletcher 2
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081366
FACILITY ADDRESS
12076 Fletcher St
FACILITY PHONE
(604) 463-7444
CITY
Maple Ridge
POSTAL CODE
V2X 6K9
MANAGER
Trisha Rose

INSPECTION DATE
March 10, 2021
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4
ARRIVAL
10:15 AM
DEPARTURE
03:15 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
5

Introduction

An unscheduled routine inspection was completed to assess compliance with the: Community Care and Assisted Living Act (CCALA), the Residential
Care Regulation (RCR), and the relevant Director of Licensing Standards of Practice (DOLSOP). Evidence for this report was based on the Licensing
Officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.

Care systems reviewed during inspections include:
Licensing
Physical Facility
Staffing
Policies and Procedures
Care and Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records & Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance
identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.

Visit the CCFL website at www.fraserhealth.ca/residentialcare for additional resources and links to the legislation (CCALA & RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: The kitchen table, which is made of wood, has its finish worn off exposing the bare wood underneath and of concern is the ability to maintain its cleanliness.
Corrective Action(s): Ensure that all furniture used by persons in care is maintained in a good state of repair.
Date to be Corrected: April 1, 2021

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: During the inspection of the physical facility the following was observed:
- a lower corner cabinet in the kitchen was missing a cupboard door
- a piece of floor molding in the kitchen was masking taped to the wall as it keeps falling off
- a cabinet door in the laundry room was missing a hinge and 2 other cabinets in the laundry room had locks that need to be re-keyed so that they can lock properly (currently, a large plastic child resistant clip is being used to lock these cabinets which store cleaning supplies)
- multiple wall scuff marks and dents were observed in one bedroom along with a missing closet door
Corrective Action(s): Ensure that all rooms and common areas are maintained in a good state of repair.
Date to be Corrected: April 1, 2021

POLICIES AND PROCEDURES: 33280 - RCR s.85(1)(d) - A licensee must do all of the following: (d) ensure that policies are implemented by employees.
Observation: It was observed that the facility's restraint/restriction of rights policy was not implemented by employees when using a restraint to keep a PIC in bed; specifically, although the facility's restraint/restriction of rights policy outlines that:
- alternatives to the use of a restriction have to be explored - the facility could not provide evidence that alternatives were explored.
- the use of a restriction is to be documented in the care plan of the person in care identifying methods and techniques - this was not found to be in the care plan of the person in care.
- the staff administering the restriction must be trained in the use and monitoring of the restriction - the facility could not provide evidence that this has happened.
- the nurse clinician will assess monitoring checklist to determine its efficiency and document its results - the facility could not provide evidence that this has occurred.
Corrective Action(s): Ensure that policies are implemented by employees.
Date to be Corrected: March 18, 2021

CARE AND/OR SUPERVISION: 34470 - RCR s.73(2)(c) - In addition to the requirements under subsection (1), the following conditions apply to the use of a restraint under section 74(1)(b) [when restraints may be used]: (c) the use of the restraint, its type and the duration for which it is used must be documented in the care plan of the person in care.
Observation: It was observed that the facility makes use of a bed with an enclosure that has a zip up flap that is attached to the bed which restricts the movement of a PIC; however, the use of this restraint, its type and the duration for which it is used was not documented in the care plan of the person in care. There was also no evidence of the following before the implementation of this restraint:
- evidence of alternatives being considered before using this restraint [section 73(2)(a) of the Residential Care Regulation]
- evidence of training in the use of this restraint [section 73(2)(b)(i) of the Residential Care Regulation]
Corrective Action(s): Ensure that in addition to the requirement under subsection (1), the following conditions apply to the use of a restraint under section 74(1)(b) [when restraints may be used]: (c) the use of a restraint, its type and duration for which it is used must be documented in the care plan of the person in care.
Date to be Corrected: April 1, 2021


Comments

This inspection was completed with the facility manager.

At the time of the inspection, the facility manager relayed that the physical facility concerns noted have been sent to BC Housing for them to address as the home is a BC Housing facility.

Please submit a written response by March 25, 2021 indicating the corrective action taken and/or timeline and plan for compliance with legislative requirements.

Licensing officer completed a COVID-19 Prevention Checklist with the site and provided the facility with a blank copy of the checklist to support the facility's COVID-19 readiness. The completed checklist was placed on the facility's physical file.

This inspection report was not signed by the facility manger as it was reviewed with the manager over the telephone and sent via email to the site to reduce the amount of time the licensing officer had to spend on site as per COVID-19 prevention measures.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 25, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.