| Dufferin Care Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Residential Care (Hospital Act) - 400 |
| Investigation Completed | November 04, 2021 |
| Reason for Investigation | - Policies and procedures - Care and supervision |
| Report of Findings |
|---|
| Licensing received a complaint on August 30, 2021, regarding policies & procedures. The allegations included the following details: - the facility was not verifying the vaccination status of visitors All areas of the complaint were fully investigated. Evidence was collected from an onsite inspection. Licensing determined the following contravention: - Residential Care Regulation (RCR) s 85 (1)(a) |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 33220 - RCR s.85(1)(a) | A licensee must do all of the following: (a) have written policies and procedures for the purposes of guiding staff in all matters relating to the care and supervision of persons in care. Observation: Licensing observed staff allow visitors into the facility without asking for proof of vaccination and/or without cross referencing a list of persons verified to be vaccinated. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. - Review and monitor corrective action plan > Follow up inspection required. - Notify other agencies (i.e., RCMP, MCFD, PGT, funding agency). |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on November 04, 2021. |
