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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
SCLY-AWWU5S

FACILITY NAME
Eden Care Centre
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
CNON-5WG2BK
FACILITY ADDRESS
9100 Charles St
FACILITY PHONE
(604) 792-8166
CITY
Chilliwack
POSTAL CODE
V2P 5K6
MANAGER
Elaine Price

INSPECTION DATE
March 13, 2018
ADDITIONAL INSP. DATE (multi-day)
March 16, 2018
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
8
ARRIVAL
01:15 PM
DEPARTURE
04:00 PM
ARRIVAL
10:45 AM
DEPARTURE
04:30 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An unscheduled routine was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulations (RCR) and the relevant Director of Licensing Standards of Practice (DLSP). Evidence for this report was based on the licensing officer’s observations, review of the facility records, and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
· Licensing · Hygiene and Communicable Disease Control
· Physical Facility · Medication
· Staffing · Nutrition and Food Services
· Policies and Procedures · Program
· Care and Supervision · Records and Reporting

As part of this Routine Inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection, and a 3 year ‘historical’ review of the facility’s compliance and operation.
Visit the CCFL website at http://www.fraserhealth.ca/health-info/health-topics/residential-care-licensing/ for:
· Additional resources, and
· Links to the Legislation (CCALA and RCR)

Contraventions
Previous Inspection - Contraventions observed on FIR # have been corrected.
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31300 - RCR s.22(1)(c) - A licensee must ensure that all rooms and common areas are (c) maintained in a safe and clean condition.
Observation: The following was found in the house keeping rooms:
- one of the rooms had boxes, chemical products, and a bag containing soiled cleaning products stored or left on the floor.
- the other room had boxes stored on the floor.
Corrective Action(s): Please ensure that all rooms are kept in a safe and clean manner to allow for proper sanitization of the floor and storing of chemical agents.
Date to be Corrected: March 30, 2018

STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: 1 out of 7 staff records does not contain a criminal record check from the criminal records review program (CRRP). The staff only has a municipality criminal records check.
Corrective Action(s): Ensure that a person is not hired in a community care facility without criminal record check being obtained and cleared from the CRRP.
Date to be Corrected: March 30, 2018

STAFFING: 32020 - RCR s.37(1)(b) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (b) character references in respect of the person.
Observation: 3 out of 7 staff files do not contain reference checks.
Corrective Action(s): Ensure that a person is not hired in a community care facility unless character references have been obtained.
Date to be Corrected: March 30, 2018

STAFFING: 32050 - RCR s.37(1)(e) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (e) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Observation: 2 out of 7 staff files do not contain evidence of immunization status and tuberculosis screening.
Corrective Action(s): Please ensure that staff immunization staff and tuberculosis screening are obtained before working in a community care facility.
Date to be Corrected: March 30, 2018

STAFFING: 32110 - RCR s.40(1)(b) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (b) demonstrates the competence required for the duties to which the employee is assigned.
Observation: 4 out of 7 staff files reviewed found that staff, who were hired within the past year and who have been working past their probation period, do not have performance appraisals.
Corrective Action(s): Please ensure that staff who complete their probationary period have a performance appraisal.
Date to be Corrected: March 30, 2018

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: The following MAR errors were found:
- 1 person in care's (PIC) MAR had 1 PRN administered and did not have the effectiveness recorded.
- Another PIC's MAR had 3 PRNs administered and no effectiveness recorded.
Staff confirmed that the effectiveness should be recorded for each PRN administered.
Corrective Action(s): Please ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: March 16, 2018

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: Review of 10 PIC's weight records found the following months to have weight records not present:
- November had 6 out of 8.
- December had 1 out of 10.
- January had 2 out of 10.
- February had 9 out of 10.
Corrective Action(s): Please ensure that weights are recorded monthly and when a PIC refuses or equipment does not work, that it is documented.
Date to be Corrected: March 16, 2018


Comments

The following items were noted during this inspection:
- The paved walkways in both outside courtyards will need to be repaired before they are safe for resident use. Staff acknowledged it and stated that they are aware and have been waiting for nicer weather before repairing it. Currently residents do not access the courtyards.
- Personal items were found in one of the tub room drawers and staff noted that these items are to be thrown away and not used on PICs.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 30, 2018

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.