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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
JFUR-CX5M8U

FACILITY NAME
Maple Ridge Seniors Village
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
LSEO-AG9VR4
FACILITY ADDRESS
22141 119th Ave
FACILITY PHONE
(604) 466-3053
CITY
Maple Ridge
POSTAL CODE
V2X 2Y7
MANAGER
Kathleen Nicholles

INSPECTION DATE
October 27, 2023
ADDITIONAL INSP. DATE (multi-day)
October 31, 2023
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
9
ARRIVAL
09:15 AM
DEPARTURE
02:00 PM
ARRIVAL
09:45 AM
DEPARTURE
02:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE
108

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (C.C.A.L.A.), the Residential Care Regulation (R.C.R.), and the relevant Director of Licensing Standards of Practice (D.L.S.P.). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed as part of a routine inspection:
- Licensing
- Physical Facility
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting


As part of this routine inspection, a facility risk assessment tool is completed. The risk assessment includes contraventions identified during the routine inspection, and a 3-year historical review of the facility's compliance and operation.

Visit the CCFL website at https://www.fraserhealth.ca/residentialcare for:
-Additional resources and
-Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation (CORRECTED DURING INSPECTION): Inspection of both shower rooms located on the second floor found that the drain covers were missing. During second day inspection is was noted that drains have been fixed.
Corrective Action(s): A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Date to be Corrected:

STAFFING: 32020 - RCR s.37(1)(b) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (b) character references in respect of the person.
Observation: Review of seven staff files found that one only had one reference checked, and a second had no evidence of reference checks.
Corrective Action(s): A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (b) character references in respect of the person.
Date to be Corrected: 14-Nov-2023

STAFFING: 32083 - RCR s.37(3)(c) - Despite this section, a licensee may employ a person as a volunteer who does not provide care to persons or supervise persons if the licensee or manager has first met with the person and obtained all of the following: (c) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Observation: Review of seven staff files found that one was missing TB and immunization documentation. Another was missing a TB form which was corrected on site.
Corrective Action(s): Despite this section, a licensee may employ a person as a volunteer who does not provide care to persons or supervise persons if the licensee or manager has first met with the person and obtained all of the following: (c) evidence that the person has complied with the Province's immunization and tuberculosis control programs.
Date to be Corrected: 14-Nov-2023

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: Review of seven staff files found three to be missing performance reviews.
Corrective Action(s): A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection 40(2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Date to be Corrected: 14-Nov-2023

STAFFING: 32250 - RCR s.44(1)(a) - A licensee must ensure that employees responsible for the preparation and delivery of food (a) have the experience, competence and training necessary to ensure that food is safely prepared and handled and meets the nutrition needs of the persons in care.
Observation: Review of seven staff files found one to be missing foodsafe certification.
Corrective Action(s): A licensee must ensure that employees responsible for the preparation and delivery of food (a) have the experience, competence and training necessary to ensure that food is safely prepared and handled and meets the nutrition needs of the person in care.
Date to be Corrected: 14-Nov-2023

HYGIENE AND COMMUNICABLE DISEASE: 35040 - RCR s.63(1) - A licensee must ensure that all food is safely prepared, stored, served and handled.
Observation: Upon inspection of the kitchens located on floor 1, 2, and 3, it was noted that temperatures were being taken and documented. However, when temperatures were found to be out of the safe range, there was no corrective action documented or taken. Also noted was food in the fridges, freezers, and cupboards were not consistently covered, dated, and labelled.
Corrective Action(s): A Licensee must ensure that all food is safely prepared, stored, served and handled.
Date to be Corrected: 14-Nov-2023

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection 83(5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: Of six care plans, two were missing one month of weights, and one was missing three months of weights.
Corrective Action(s): Subject to subsection 83(5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Date to be Corrected: 14-Nov-2023


Comments

Thank you for your time and assistance with completing this inspection.

Please submit a written response by November 14, 2023 indicating the corrective action taken and/or time line and plan for compliance with legislative requirements.

(Please note: this inspection report was reviewed with the DOC and Manager, written on-site and forwarded to the Licensee.)

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Nov 14, 2023

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.