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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
FBES-CDV5ZK

FACILITY NAME
Pioneer House
SERVICE TYPES
120 Mental Health
FACILITY LICENSE #
2520020
FACILITY ADDRESS
220 Sherbrooke St
FACILITY PHONE
(604) 521-1205
CITY
New Westminster
POSTAL CODE
V3L 3M2
MANAGER
Jeannine Corrigan/ Rudy Young

INSPECTION DATE
April 26, 2022
ADDITIONAL INSP. DATE (multi-day)
April 27, 2022
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
7
ARRIVAL
10:30 AM
DEPARTURE
03:00 PM
ARRIVAL
10:30 AM
DEPARTURE
01:00 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). This report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection, a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3-year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2NubJioupo for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31260 - RCR s.21(c) - A licensee must ensure that all furniture and equipment for use by persons in care (c) are maintained in a good state of repair.
Observation: Leather couch in the video game room had arm rests both ripped measured 12 cm x 5 cm and 7 cm x 6 cm and more than 10 surface cracks on top cushion. Disks cabinet has misaligned door, not closing properly. Computer table in the dining area was missing the edge trim exposing the rough edges of the wood approximately measures 2 feet. Three of the laundry cabinets were missing cabinet handles. Recreation room couch had two cushions ripped. Laundry table used to folding clothes had the corners chipped and cracked.
Corrective Action(s): Please ensure that all furniture and equipment for use by persons in care are maintained in a good state of repair.
Date to be Corrected: May 11, 2022

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31320 - RCR s.22(3) - A licensee must ensure that all rooms and common areas, emergency exits, equipment, and monitoring and signalling devices are inspected and maintained on a regular basis.
Observation: A fire extinguisher that required inspection was 6 months overdue for a service.
Corrective Action(s): Please ensure that equipment are inspected and maintained on a regular basis.
Date to be Corrected: May 11, 2022

STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: One of the eight staff files did not have a valid criminal record check on file.
Corrective Action(s): It is a requirement that a Licensee obtains a valid criminal record check for an employee prior to working with vulnerable persons and existing employees must renew an existing criminal check every 5 years. Employees without a valid criminal record check must not work with persons in care. Please provide a Health and Safety Plan immediately for employee that does not currently have a valid criminal record check.
Date to be Corrected: May 11, 2022

STAFFING: 32320 - RCR s.68(4) - A licensee must ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Observation: PRN medication results were not recorded for 2 persons in care. Medication fridge was missing the temperature gauge and temperature monitoring sheet.
Corrective Action(s): Please ensure that all employees comply with the policies and procedures of the medication safety and advisory committee.
Date to be Corrected: May 11, 2022

POLICIES AND PROCEDURES: 33230 - RCR s.85(1)(b) - A licensee must do all of the following: (b) review and, if necessary, revise the policies and procedures at least once each year.
Observation: The Licensee did not have evidence of reviewing policies and procedures during 2021.
Corrective Action(s): Please ensure that policies and procedures are reviewed and, if necessary, revised once per year.
Date to be Corrected: May 11, 2022

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection 83(5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: Sixteen persons in care out of twenty did not have the weight taken for August 2022, no weight taken for twenty PICs for September 2021 and seventeen PICs out of twenty did not have weight taken for October 2021.
Corrective Action(s): Please ensure that each person in care is weighed at least once each month.
Date to be Corrected: May 11, 2022


Comments

Thank you for the staff for their assistance and cooperation with the completion of this routine inspection.
Facility has adopted a new system for staff performance review as discussed with the managers during inspection.
The report was written off-site and therefore not signed. The report was reviewed with the facility managers via telephone and a copy of the report and the accompanying risk assessment were provided via email.

Please submit a written response to this routine inspection to Licensing by May 11, 2022.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Provide a written response to LicensingNo action required
Due Date
May 11, 2022

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.