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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KBOI-ASMSLC

FACILITY NAME
Westminster House
SERVICE TYPES
125 Substance Use
FACILITY LICENSE #
2582023
FACILITY ADDRESS
228 7th St
FACILITY PHONE
(604) 524-5633
CITY
New Westminster
POSTAL CODE
V3M 3K3
MANAGER
Susan Hogarth

INSPECTION DATE
October 30, 2017
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
3.5
ARRIVAL
11:30 AM
DEPARTURE
03:00 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# CHILDREN ENROLLED

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care & Assisted Living Act (CCALA), the Residential Care Regulation (RCR) and the relevant Director of Licensing Standards of Practice (DOLSP). Evidence for this report was based on the Licensing Officer’s observations, review of the facility records and information provided by the facility staff at the time of inspection.
The following areas were reviewed:
Licensing
Physical Facility
Staffing
Polices & Procedures
Care & Supervision
Hygiene and Communicable Disease Control
Medication
Nutrition and Food Services
Program
Records and Reporting

As part of the routine inspection a Facility Risk Assessment Tool is completed and a copy is provided. The Risk Assessment includes non-compliance identified during the routine inspection and a 3 year “historical” review of the facility’s compliance and operation.
Visit the CCFL website at www.fraserhealth.ca/residentialcare for:

· Additional resources and
· Links to the Legislation (CCALA & RCR)

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
STAFFING: 32010 - RCR s.37(1)(a) - A licensee must not employ a person in a community care facility unless the licensee or, in the case of a person who is not the manager, the manager has obtained all of the following: (a) a criminal record check for the person.
Observation: Review of 3 CRC's in the staff files found that they are the local police CRC's.
Corrective Action(s): CRC's from the Criminal Records Review Program in Victoria, BC are required for all employees of licensed programs. Please ensure all staff have these CRC's.
Date to be Corrected: January 31, 2017

HYGIENE AND COMMUNICABLE DISEASE: 35010 - RCR s.39(1) - A licensee must not continue to employ a person in a community care facility who does not provide to the licensee evidence of continued compliance with the Province's immunization and tuberculosis control programs.
Observation: Review of 3 staff files found that 1/3 was missing an immunization record and 1/3 was incomplete. TB 1/3 was missing.
Corrective Action(s): Ensure that all staff have evidence of compliance with the province's immunization and TB control programs in their files.
Date to be Corrected: December 31, 2017

HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Review of 3 PIC files found that 2/3 had incomplete immunization information.
Corrective Action(s): Ensure that all PIC's have evidence of immunization in their files
Date to be Corrected: December 31, 2017

MEDICATION: 36080 - RCR s.69(1)(b) - A licensee must ensure that a pharmacist (b) records all medications on the person in care's medication administration record.
Observation: Review of MAR records found that one PIC had a medication that was prescribed by the physician as a PRN medication. The MAR provided by the pharmacy for this medication stated it was provided once daily at night.
Corrective Action(s): Ensure that MAR records are accurate compared to the prescription
Date to be Corrected: October 31, 2017

RECORDS AND REPORTING: 39090 - RCR s.77(2)(c) - Subject to subsection (3), if a person in care is involved in a reportable incident, the licensee must immediately notify (c) a medical health officer, in the form and in the manner required by the medical health officer.
Observation: Review of non-reportable incidents found 3 examples of transfers to hospital where CCFL was not sent a reportable incident. Site Manager clarified that the understanding for staff was that any incidents involving privately funded clients did not need reporting to CCFL. The LO clarified that all reportable incidents regarding any PIC's require reporting.
Corrective Action(s): Ensure all reportable incidents are reporting to licensing as required.
Date to be Corrected: October 30, 2017


Comments

Please note that in the Reporting Abuse and Neglect policy the phone number for CCFL is not current. The correct phone number is 604 949-7730. The Emergency binder and emergency supplies were just reviewed and updated in October 2017. The facility is a non-smoking site for both staff and PIC's. Naloxone training has been completed by staff and supplies are available on site. Fire drills are reported to be completed as required monthly, but documentation could not be found to support this - please ensure documentation is kept and available for review.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Nov 27, 2017

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.