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Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
KPRK-CEYLA5

FACILITY NAME
Cook Avenue
SERVICE TYPES
140 Community Living
FACILITY LICENSE #
1081755
FACILITY ADDRESS
21181 Cook Ave
FACILITY PHONE
(604) 466-8218
CITY
Maple Ridge
POSTAL CODE
V2X 7P7
MANAGER
Kathy Westhaver

INSPECTION DATE
May 26, 2022
ADDITIONAL INSP. DATE (multi-day)
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
4.25
ARRIVAL
11:30 AM
DEPARTURE
03:45 PM
ARRIVAL
DEPARTURE
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (CCALA), the Residential Care Regulation (RCR), and the relevant Director of Licensing Standards of Practice (DLSP).
The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
HYGIENE AND COMMUNICABLE DISEASE: 35020 - RCR s.49(1) - A licensee must require all persons admitted to a community care facility to comply with the Province's immunization and tuberculosis control programs.
Observation: Evidence of compliance with the immunization and Tb program was not available for five of five persons in care. This was identified in Routine Inspection #KTRR-C3ZSN8 dated June14, 2021.
Corrective Action(s): Ensure compliance with the BC immunization and Tb program prior to admission.
Date to be Corrected: June 15, 2022

NUTRITION AND FOOD SERVICES: 37040 - RCR s.62(2)(b) - A licensee must ensure that each menu provides (b) for each day, at least 2 nutritious snacks, with each snack containing at least 2 food groups as described in Canada's Food Guide.
Observation: Morning snacks contained one food group after flavoured water was substituted for juice across all days. Evening snacks consisted of one food group or were undefined on the some weeks of the menus.
Corrective Action(s): Ensure snacks contain at least two food groups.
Date to be Corrected: June 15, 2022

RECORDS AND REPORTING: 39230 - RCR s.79(1)(a) - A licensee must keep a record in respect of each person in care showing the following information: (a) all money, valuables and other things held by the licensee in trust or safekeeping for persons in care.
Observation: Gift cards belonging to four PICs were not documented. The value on the gift cards could not be confirmed as a tracking system was not in place.
Corrective Action(s): Ensure a record is kept of all PIC’s valuables.
Date to be Corrected: June 9, 2022

RECORDS AND REPORTING: 39350 - RCR s.84(b) - If a person in care is restrained, a licensee must ensure that the following information is recorded in the care plan of the person in care: (b) the reason for the use of the restraint.
Observation: For four PICs documentation was not available regarding the specific reason(s) a restraint was used with that person in care.
Corrective Action(s): Ensure reasons for restraint use is documented in the care plan.
Date to be Corrected: June 9, 2022

RECORDS AND REPORTING: 39460 - RCR s.87(b) - A licensee must keep a record of the following matters respecting food services: (b) menus and menu substitutions.
Observation: Four substitutions in a one week period were not recorded.
Corrective Action(s): Ensure a record is kept of menu substitutions.
Date to be Corrected: June 15, 2022


Comments

As part of this routine inspection a facility risk assessment tool is completed. The risk assessment includes contraventions identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.
Ongoing tray service under RCR s.63(3)(c) was discussed with the manager.

Staffing was reviewed based on a summary report as staff files are not kept onsite. Licensing will make arrangements to review staff files as part of a future inspection.
This Licensing Officer would like to thank the manager and staff for their assistance in completing this routine inspection.

Please provide a response to Licensing by June 15, 2022 as to how the identified items in this report will be addressed.
Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.
(Please note: this inspection report was written off-site and later reviewed and forwarded to the Licensee. Therefore no signature was obtained.)

Action Required by Licensee/ManagerAction Required by Licensing Staff
No action requiredNo action required

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.