Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.

Community Care Facilities Licensing
FACILITY INSPECTION REPORT
HEALTH & SAFETY
EJON-BYDALE

FACILITY NAME
The Waterford
SERVICE TYPES
130 Long Term Care
FACILITY LICENSE #
0983055
FACILITY ADDRESS
1345 56th St
FACILITY PHONE
(604) 943-5954
CITY
Delta
POSTAL CODE
V4L 2P9
MANAGER
Tanya Snow

INSPECTION DATE
February 11, 2021
ADDITIONAL INSP. DATE (multi-day)
February 19, 2021
ADDITIONAL INSP. DATE (multi-day)
TIME SPENT (HRS.)
8
ARRIVAL
10:30 AM
DEPARTURE
03:30 PM
ARRIVAL
10:30 AM
DEPARTURE
02:15 PM
ARRIVAL
DEPARTURE
INSPECTION TYPE
Routine
# OBSERVED IN CARE

Introduction

Routine Inspection Report

An unscheduled routine inspection was conducted to assess compliance with the Community Care and Assisted Living Act (C.C.A.L.A.), the Residential Care Regulation (R.C.R.), and the relevant Director of Licensing Standards of Practice (D.L.S.P.). Evidence for this report was based on the licensing officer's observations, review of the facility records, and information provided by the facility staff at the time of inspection.

The following areas were reviewed:

- Licensing
- Physical Facility
- Staffing
- Policies and Procedures
- Care and Supervision
- Hygiene and Communicable Disease Control
- Medication
- Nutrition and Food Services
- Program
- Records and Reporting

As part of this routine inspection a facility risk assessment tool is completed. The risk assessment includes contraventions identified during the routine inspection, and a 3 year historical review of the facility's compliance and operation.

Visit the Community Care Facilities Licensing website at https://www.fraserhealth.ca/health-topics-a-to-z/residential-care-licensing#.W2CWtTpKipp for:

- Additional resources, and
- Links to the legislation (CCALA and RCR).

Contraventions
Previous Inspection -
Current Inspection - Items reviewed comply with the Act, regulations & standards of practice except for those noted on supplementary pages.

Observed Violations
PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31270 - RCR s.21(d) - A licensee must ensure that all furniture and equipment for use by persons in care (d) are maintained in a safe and clean condition.
Observation: It was observed in 1 person in care's room a bookshelf that was provided by family had not been secured to the wall.
Corrective Action(s): Please ensure that any furniture that is provided by family and could pose a safety risk is secured appropriately.
Date to be Corrected: March 5, 2021

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31290 - RCR s.22(1)(b) - A licensee must ensure that all rooms and common areas are (b) maintained in a good state of repair.
Observation: During a walk through of the physical facility, it was noted in several areas that the wooden hand railing was scratched and dented. In one section, the hand railing had worn down and a small area of wood was missing. The concern is that these damaged railing surfaces would not be able to be cleaned and santized appropriately. In one of the sitting rooms, a face plate was missing with what appeared to be exposed telephone wires.
Corrective Action(s): Please ensure that all common areas are maintained in a good state of repair.
Date to be Corrected: March 19, 2021

PHYSICAL FACILITY, EQUIPMENT AND FURNISHINGS: 31760 - RCR s.35(1)(c) - A licensee must provide the following appropriately furnished and equipped areas: (c) secure, safe and adequate storage areas for cleaning agents, chemical products and other hazardous materials.
Observation (CORRECTED DURING INSPECTION): It was noted that a door to the room titled 'Laundry' was left open and accessible to persons in care. Cleaning agents were observed being stored in this room on the floor. It was discussed with the DOC that this room is usually kept locked.
Corrective Action(s): Please ensure that cleaning agents or chemicals are stored in a secure storage area that is not accessible to persons in care.
Date to be Corrected: Corrected at the time of inspection.

STAFFING: 32100 - RCR s.40(1)(a) - A licensee must ensure that the performance of each employee is reviewed both regularly and as directed by the medical health officer under subsection (2) to ensure that the employee (a) continues to meet the requirements of this regulation.
Observation: In discussion with facility staff regarding the employee evaluations, it was confirmed that performance reviews have not been completed for year 2020. It was confirmed that the facility's policy requires annual performance reviews for all staff.
Corrective Action(s): Please ensure that regular performance reviews are completed for all staff as directed by facility policy.
Date to be Corrected: May 19, 2021

POLICIES AND PROCEDURES: 33230 - RCR s.85(1)(b) - A licensee must do all of the following: (b) review and, if necessary, revise the policies and procedures at least once each year.
Observation: In review of the Policy and Procedure Manual, several policies were noted to have been reviewed and/or revised in September 2019. The Fall Prevention Policy was last reviewed on 2019-09-26.
Corrective Action(s): Please ensure that policies and procedures are reviewed at least once each year.
Date to be Corrected: May 19, 2021

CARE AND/OR SUPERVISION: 34680 - RCR s.81(3)(e)(ii) - A care plan must include all of the following: (e) in the case of a person in care who receives a type of care described as Long Term Care or who may be prone to falling, a fall prevention plan, which must address (ii) a plan for preventing the person in care from falling.
Observation: In review of the care plans for persons in care, it was noted for 1 person in care that a falls care plan was not in place.
Corrective Action(s): Please ensure that persons in care have a falls prevention plan to address risk of falls.
Date to be Corrected: March 5, 2021

RECORDS AND REPORTING: 39320 - RCR s.83(4)(a) - Subject to subsection (5), a licensee, other than a licensee who provides a type of care described as Hospice, must (a) ensure that each person in care is weighed at least once each month.
Observation: In review of weight records for persons in care, it was noted that a person in care's weight was missing for January 2021 and December 2020.
Corrective Action(s): Please ensure that each person in care is weighed at least once each month, and if weights are not able to be obtained, that the reason why is documented in the records.
Date to be Corrected: March 5, 2021


Comments

This Licensing Officer would like to thank the Director of Care (DOC) and staff for their assistance in completing this routine inspection.

This report was reviewed and discussed with the DOC. Please provide a written response to how the noted contraventions will be addressed by March 5, 2021.

Please contact your Licensing Officer if you have any questions or concerns regarding this inspection report.

Action Required by Licensee/ManagerAction Required by Licensing Staff
Take corrective action to bring facility into compliance, Provide a written response to LicensingNo action required
Due Date
Mar 05, 2021

Click here for FAQ About Inspections.
Click here for a description of each "Category" of violation displayed.