| Delta View Habilitation Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Residential Care (Hospital Act) - 400 |
| Investigation Completed | December 12, 2022 |
| Reason for Investigation | - Care and supervision |
| Report of Findings |
|---|
| On July 27, 2022, Licensing received a complaint alleging concerns with care and supervision. The complainant provided the following details: - A person in care sustained an unwitnessed fall and family were not notified immediately of the injury. All areas of the complaint were thoroughly investigated. Evidence was received and reviewed from documentation and inspections. The following contravention was determined: Residential Care Regulation - Section RCR 76(1) - Notification of illness or injury RCR 85(1)(d) - Policies and procedures |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 33280 - RCR s.85(1)(d) | A licensee must do all of the following: (d) ensure that policies are implemented by employees. Observation: In review of the post fall assessments completed on the person in care, it was noted that the required a required assessment was not completed. Corrective action: Corrective action required. |
| 39060 - RCR s.76(1) | If a person in care becomes ill or is injured while under the care or supervision of a licensee, the licensee must immediately notify the parent or representative, or contact person, of the person in care. Observation: A person in care sustained an unwitessed fall and the family contact was not immediately notified of the injuries. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
