| Eden Care Centre - Complaint Information |
| General Details | |
|---|---|
| Facility Type | Adult Residential Care - 100 |
| Investigation Completed | June 08, 2023 |
| Reason for Investigation | - Care and supervision - Medication |
| Report of Findings |
|---|
| On October 25, 2022, CCFL received a complaint alleging concerns regarding Care and Supervision and Medication. The following information was obtained: - staff did not ensure the hearing aids of a person in care were appropriately cared for - medication was administered to the person in care without a medical practitioners order to do so All areas of the complaint were fully investigated. Evidence from the licensee was received and reviewed. The following contraventions were determined: Residential Care Regulation s.81(1) – Records & Reporting |
| Substantiated Contraventions: Evidence for this summary report is based on a combination of the Licensing Officer’s observations, a review of facility records and information provided by the facility staff at the time of the investigation. |
| Observed Violations/Contraventions: A summary of the violations found during the complaint investigation are listed below. |
| Code | Category/Description |
|---|---|
| 39310 - RCR s.81(1) | If a person in care is admitted to the community care facility for a period of more than 30 days, a licensee must ensure that a care plan for the person in care is made in accordance with this section within 30 days of admission. Observation: The care plan to guide staff in the management of the PICs hearing aids, including safe storage of the PIC's hearing aids, was not developed within 30 days of admission to the licensed facility. Corrective action: Corrective action required. |
| Actions Required by Licensee/Operator | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Action Required by Licensing Officer or Medical Health Officer | |
|---|---|
| - No further action required. All contraventions have been addressed. |
| Status Update |
|---|
| No further action required. All contraventions have been addressed. |
| Updated on June 09, 2023. |
